Customer Service Supervisor I

The Opportunity

This position works out of our Alajuela location in the Cardiac Rhythm Technologies Division.

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

As the Customer Service Supervisor I, you’ll have the chance to lead La team of Customer Service Representatives in day to day operations of Abbott. Under minimal supervision trains motivates and coachs employees to continuously improve the quality and productivity of department output and introduce innovative methods to support this effort. Supervise work schedules, PTO, staffing levels to ensure customer calls, e-mail requests and other forms of external and internal customer contact and requests are handled appropriately and within defined goals.

What You’ll Do

Work closely with the distribution center to ensure priorities and exceptions are...