Customer Service Supervisor

Job Overview and What We Offer You

The Customer Service Supervisor plays a key frontline leadership role within our high-volume wholesale plumbing branch. This position is responsible for overseeing the daily Inside Sales operations and ensuring our customers receive an exceptional experience. Working closely with the Customer Solutions Manager, the Supervisor drives the performance and productivity of the Inside Sales team, supporting the achievement of sales and quoting objectives. As the go-to person for the Sales team, this role models best practices, and ensures the smooth day-to-day running of the Order Desk and related operations. The Customer Service Supervisor will continuously analyze and bring forward suggestions for improvement of processes and operations of the Branch, while upholding our Code of Ethics and Conduct with every action.

How you Contribute to Noble's Success

Key Responsibilities

• Lead the Inside Sales te...