Customer Service Support/ Admin Assistant

Summary:

• Good career opportunity
• Location: West / East
• Various Industries – Logistics, Manufacturing, 3PL, Automotive, Education, Beauty etc

Job Responsibilities

• Handle walk-in, phone, and online customer inquiries on daily services and requests.
• Assist customers with service registration, forms, and basic documentation.
• Prepare reports, invoices, quotations, and business correspondence
• Prepare simple reports for management on customer satisfaction, resolved issues, and customer feedback to improve relationships.
• Coordinate with internal teams to follow up on customer requests and issues.
• Update customer records and ensure smooth day-to-day service operations.

Requirements

• At least a GCE 'O' Level or equivalent qualification
• Strong communication skills, detail-oriented, and able to work effectively in a team
• Basic computer skills and fami...