Job Description
NOW HIRING A CUSTOMER SUPPORT SPECIALIST IN BURLINGTON TOWNSHIP, NJ!
***This role is completely in office, no remote work is offered***
Daily Responsibilities
● Work closely with our sales staff and operations planners and dispatchers to insure we deliver the highest level of quality service available.
● Responsible for all daily activity related to the successful relocation of household goods.
● Obtains orders, gathers complete customer information, and quotes client orders.
● Prepare estimates and coordinate third party services.
● Create and update customer profiles.
● Register orders, print tickets, and bills of lading to operations.
● Send correspondence to client, confirming move date.
● Handle all military OA/DA requests.
● Post-move quality calls.
● Prepare driver paperwork and client reports as required.
● Ensure invoicing accuracy to client.
● Handle international relocations, including bookings as well as OA/DA.
● Initiate quick ...
***This role is completely in office, no remote work is offered***
Daily Responsibilities
● Work closely with our sales staff and operations planners and dispatchers to insure we deliver the highest level of quality service available.
● Responsible for all daily activity related to the successful relocation of household goods.
● Obtains orders, gathers complete customer information, and quotes client orders.
● Prepare estimates and coordinate third party services.
● Create and update customer profiles.
● Register orders, print tickets, and bills of lading to operations.
● Send correspondence to client, confirming move date.
● Handle all military OA/DA requests.
● Post-move quality calls.
● Prepare driver paperwork and client reports as required.
● Ensure invoicing accuracy to client.
● Handle international relocations, including bookings as well as OA/DA.
● Initiate quick ...
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