Customer Service Support

NOW HIRING A CUSTOMER SUPPORT SPECIALIST IN BURLINGTON TOWNSHIP, NJ!

***This role is completely in office, no remote work is offered***

Daily Responsibilities

●Work closely with our sales staff and operations planners and dispatchers to insure we deliver the highest level of quality service available.

● Responsible for all daily activity related to the successful relocation of household goods.

● Obtains orders, gathers complete customer information, and quotes client orders.

● Prepare estimates and coordinate third party services.

● Create and update customer profiles.

● Register orders, print tickets, and bills of lading to operations.

● Send correspondence to client, confirming move date.

● Handle all military OA/DA requests.

● Post-move quality calls.

● Prepare driver paperwork and client reports as required.

● Ensure invoicing accuracy to client.

● Handle international reloc...