Job Description
Keysightis at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15, employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over countries. Learn more about what we do.
Our award-winningculture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
■職務概要■
カスタマーコンタクトセンターのフロントオフィスで、キーサイトの顧客窓口として、
お客様の複雑な要求/問い合わせを理解し、国内外の社内関連部署と連携/協調し、カスタマーエクスペリエンスの向上を図る
<主たる職務>
・電話での問い合わせ受付&Routing
・電話以外(Email/FAX/EDI/郵便)の受付&Routing
・海外業務担当者からの依頼に基づ...
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