Job Description
Description
Company is a manufacturer of medical devices. Their Interventional Urology (IU) department is looking to expand their product line. This team to going to specifically support the erectile dysfunction (ED) product line. Intentions for future expansion.
We're seeking a back fill Consumer Support Specialists (CSS) are responsible for fielding inbound calls and chats conversation, as well placing outbound calls to prospective patients. This individual is responsible for executing following up on requests for information and providing customer service to potential patients related to company IU Products.
CSS team members will be responsible for some communication with clinicians, sales, and marketing teams to assist potential patient and patients with support and complaint/conflict resolution.
Most importantly, this position requires superior Customer Service skills and the ability to discuss intimate medical issues. Additionally, the ability to learn quickly, multi...
Company is a manufacturer of medical devices. Their Interventional Urology (IU) department is looking to expand their product line. This team to going to specifically support the erectile dysfunction (ED) product line. Intentions for future expansion.
We're seeking a back fill Consumer Support Specialists (CSS) are responsible for fielding inbound calls and chats conversation, as well placing outbound calls to prospective patients. This individual is responsible for executing following up on requests for information and providing customer service to potential patients related to company IU Products.
CSS team members will be responsible for some communication with clinicians, sales, and marketing teams to assist potential patient and patients with support and complaint/conflict resolution.
Most importantly, this position requires superior Customer Service skills and the ability to discuss intimate medical issues. Additionally, the ability to learn quickly, multi...
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