Job Description
We have opening for 7+ Customer services representatives and 1 supervisor/ team lead for US process. It is for inbound and chat process( Semi voice).
Shift time: 6.30 PM- 3.30 AM
5 days working. (Sat and sun off)
Location: Indiranagar, Bangalore
Exp required:
Team lead-5+ yrs
CSR-2+ yrs
Looking for candidates with good comms skill in English so will be able to communicate with client.
Responsibilities:
• Support requests for booked and shipped and invoiced orders, including order changes and cancellations; escalations; delivery issues and product support for newly delivered shipments, heavy inbound phone responsibilities *e Commerce team only
• Support requests for various sales channels, which may include but not limited to, Commercial sales, Retail, and e Commerce
• Maintain acceptable performance levels based on quarterly goals and comply with all Humanscale policies
• Provide prompt and efficient service to Humanscale customers & team members inc...
Shift time: 6.30 PM- 3.30 AM
5 days working. (Sat and sun off)
Location: Indiranagar, Bangalore
Exp required:
Team lead-5+ yrs
CSR-2+ yrs
Looking for candidates with good comms skill in English so will be able to communicate with client.
Responsibilities:
• Support requests for booked and shipped and invoiced orders, including order changes and cancellations; escalations; delivery issues and product support for newly delivered shipments, heavy inbound phone responsibilities *e Commerce team only
• Support requests for various sales channels, which may include but not limited to, Commercial sales, Retail, and e Commerce
• Maintain acceptable performance levels based on quarterly goals and comply with all Humanscale policies
• Provide prompt and efficient service to Humanscale customers & team members inc...
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