Customer Service Support

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

We are seeking an experienced and motivated Customer Service Support to support and enhance our logistics operations. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is committed to delivering exceptional service to customers and stakeholders.

Key Responsibilities

Order Processing & Documentation

• Manage end-to-end order processing in line with rating principles and operator requirements.

• Prepare and valid...