Job Description
Job Description:
Seize your opportunity to make a personal impact as a Customer Service Support Specialist, GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At GDIT, people are our differentiator. As a Customer Service Support Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on Customer Service Support Specialist joining our team to provide Tier one and two mission IT support for all IT-related issues and requirements supporting IT services and support.
REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE:
- Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on secure and unsecure fabrics.
- Demonstrated experience providing strong customer service and problem solving.
- Demonstrated experience interacting with the appropriate service providers to resolve ...
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