Job Description

Overview

We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.

Qualifications

  • Bachelor Degree preferred.
  • Proficiency in English (spoken and written).
  • Significant experience in a complex fast paced environment.
  • Minimum 2 years of prior relevant people management experience.
  • Strategic thinker with strong analytical and creative problem-solving skills.
  • Excellent written and verbal communication skills.
  • Passion for ensuring an excellent user experience.

    • Responsibilities

  • Provide mentorship, guidance and career development to members of your team.
  • Lead a high-performing team through an exciting transition to build proble...

    • Apply for this Position

    Ready to join Teleperformance? Click the button below to submit your application.

    Submit Application