Customer Service Team Lead — Fast-Paced Warehouse

Overview

A prominent online auction company in London is seeking a Customer Service Team Leader to oversee customer interactions and lead the customer service team. The role requires strong communication and problem-solving skills to handle escalated issues while maintaining a positive environment. Candidates should have experience in retail, be a self-starter, and possess a resilience to handle challenging customer situations. This is a full-time role offering $21.00 per hour with benefits after three months.

Responsibilities

• Oversee customer interactions and lead the customer service team.
• Handle escalated issues while maintaining a positive environment.

Qualifications

• Experience in retail.
• Be a self-starter.
• Resilience to handle challenging customer situations.

Benefits

This is a full-time role offering $21.00 per hour with benefits after three months.