Job Description

A leading customer service solutions provider in the Philippines is seeking a Customer Service Team Lead to drive team success in delivering exceptional support for e-commerce brands. This role requires a minimum of 3 years of leadership experience in a customer service environment and proven knowledge of e-commerce customer service. The successful candidate will conduct coaching sessions, monitor performance, and cultivate a positive team culture while ensuring KPIs are met. Join us and help redefine customer service excellence!
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