Job Description
Overview
DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come.
Insurance Health & Wellness
HMO
Responsibilities
- Leads the customer service team that responds to either Phone, Email or Chat requests from customers
- Responds to and resolves escalated issues and/or unique/complex requests from customers
- Provides coaching and training to the customer service team as well as provides support to new hires and new members of the team and motivates them to achieve organizational goals
- Monitors daily workload and makes adjustments to ensure adequate coverage and assists immediate supervisor with scheduling
- Identifies system and workflow improvements to ensure efficiency
Apply for this Position
Ready to join Digiplus Interactive Corp.? Click the button below to submit your application.
Submit Application