Job Description

The Role

As we continue to grow our footprint in Europe, we're looking for experienced Customer Service Team Managers to join us, helping to build our new multilingual team in Barcelona. This is a unique opportunity to help shape a new operation from the ground up

You'll be an experienced people leader and coach, with great experience of developing talent and a genuine desire to build a great place to work. We're passionate about creating and maintaining an exceptional people and customer experience, and our Team Managers play an integral role in this. With excellent interpersonal skills and high energy, you'll be someone who is comfortable with ambiguity and capable of operating in a fast-paced growth environment. 

What you will do….

  • Nurture and develop a team of up to 10 talented Customer Service Advisors and participate in the recruitment, induction, and development of new starters.
  • Build an excellent level of product knowledge; proactively s...

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