Customer Service Technical Representative

Who are Diligenta?
Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:
Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. In this role you will provide input to projects as well as providing day to day to support with more complex customer queries, risk events, and also support less experienced colleagues.

Benefits:

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company ...