Employment Type:

Full time

Shift:

Day Shift

Description:

POSITION PURPOSE:
Responsible for performing all processes related to Home Medical Equipment (HME) referrals including obtaining all necessary patient and prescription information, verification of insurance benefits, ensuring receipt of required documentation, entry of patient information and order information into the Brightree system, communication of delivery/pickup arrangements and financial responsibility, as well as other general office duties as assigned. Responds to Home Medical Equipment customer inquiries/concerns and performs research and follow-up in a timely, professional manner.

SCOPE OF SERVICE:
Clients, families, third party payers, physicians, referral sources, community, and hospital staff.

ESSENTIAL FUNCTIONS:
1.Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model o...