Job Description

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As Customer Service Representative, you play an important role in ensuring customer satisfaction and maintaining strong relationships with our customers. You are not only responsible for addressing customer inquiries, resolving issues, and providing exceptional support to enhance customer experience but also for end-to-end order processing and fulfillment. Your attention to detail, ability to communicate effectively, problem-solve, and exceed customer expectations will be essential in this role.


TASKS & RESPONSIBILITIES


  • Receive and review customer orders, ensuring accuracy, completeness, and adherence to companypolicies and procedures.

  • Enter customer orders into different systems accurately and in a timely manner.

  • Provide top-notch customer support via various channels (phone, email) to address inquiries,product issues, and concerns promptly and professionall...

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