Job Description


As part of one of LATAM's most dynamic and fast-growing iGaming brands, we are seeking a Customer Service Trainer (Bilingual). In this role you will launch and elevate our Lima Customer Service teams by designing and delivering learning experiences. You will build initial onboarding programs, run refreshers and targeted upskilling, and partner with Quality and Operations to close performance gaps and drive consistent, compliant service across chat and email.

Here are a few reasons to apply:

  • Real and Measurable Impact: Your contribution will have a direct impact on the efficiency of Customer Service operations and the satisfaction of our users, with a focus on results that can be optimised and celebrated.
  • Exponential Professional Growth: Integrate into a rapidly growing brand, with dynamic leadership that constantly pushes boundaries, providing an environment conducive to unleashing your true potential and advancing your career.
  • Culture of Innovat...

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