Job Description
Role & Responsibilities:
- Responsible for handling Customer Queries via Calls
- Responsible for resolving the queries of investment products.
- Identify customers’ needs on every requirement with quick response time.
- Handle the queries and complaints of customers.
- Communicating with customers through various channels.
- Acknowledge and resolving customer complaints within defined TAT.
- Responsible for handling Customer Queries via Calls
- Responsible for resolving the queries of investment products.
- Identify customers’ needs on every requirement with quick response time.
- Handle the queries and complaints of customers.
- Communicating with customers through various channels.
- Acknowledge and resolving customer complaints within defined TAT.
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