Job Description
Position Title: Customer service representative
Location: (CAMACOL - Cra 63 # 49ª-31, Edificio Camacol Barrio El Estadio. Piso 9)
Shift days, hours and time zone: Monday to Friday ( 8:00 a.m to 5:00 P.m - 8:30 A.m to 5:30 P.m - 9:30 A.m to 6:30 P.m - 10:00 A.m to 7:00 P.m)
Plan carrera, aumento salarial cada 6 meses
Job description: The Customer Support Representative (CSR) provides a high level of customer service in a call center environment. As the first point of contact for our members, the CSR provides effective problem resolution by combining technical knowledge with unsurpassed relational skills in order to delightfully satisfy our customers.
Responsabilities:
• Works on site with consistent attendance.
• Answer telephone calls from providers and members, using the appropriate greeting
• Listens to client's issues and clarifies the question or problem the client needs to find a resolution.
• Provides information neces...
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