Customer Service/Disptacher

Job Title: Facilities Service Coordinator

Duration: 10 months

Location: 1215 Wilson Ave, Toronto, ON, CAN M3M 0A7(This is NOT a hybrid/remote position - must report to work in person at a hospital)

We do require good verbal communication skills (there will be a verbal skills assessment during interview) as there is a requirement to conduct overhead paging for hospital code announcements so this person will need to be able to execute proper enunciation

SUMMARY:

The Facilities Services Customer Center Operator provides customer service and front-line support to the client site of with respect to the maintenance and operations of their building(s). Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests. The Dispatch Centre is a critic...