Customer Services Administrator

Customer Services AdministratorRedditch – office based no hybrid£26,000 per annum We are looking for an organised and proactive Customer Services Administrator to join our busy factory/manufacturing environment, supporting the mobile engineers team. This is a key administrative role responsible for coordinating commissioning and rectification activities, maintaining accurate records, and ensuring excellent communication between engineers, customers, and internal teams.The successful candidate will play a vital role in ensuring information is accurate, up to date, and that customer issues are handled efficiently and professionally. Customer Services Administrator key responsibilitiesBook commissioning and rectification visits, liaising directly with customers to agree suitable datesManage and maintain engineers’ diaries, including rescheduling for cancellations or short-notice changesInput commissioning orders accurately onto the company computer systemIssue commissioning certificates f...