Job Description

Job Description

We would like to present you with an exciting opportunity for a Customer Service Administrator to join our friendly team in Telford on a full time permanent basis!

Working hours: Monday-Friday, 8am-5pm.

Salary: £25,777 per annum. 

As a Customer Service Administrator you will co-ordinate front line response deal with problems and customer requests, liaise with other operational teams and be able to fulfil all office functions, supporting the CS manager whenever necessary.

Key Duties of a Customer Service Administrator include:

  • Answering calls for both internal and external personnel.
  • Problem solving for client, customer and Internal departments.
  • Meeting customer and client expectations.
  • Resolving customer and client queries.
  • Collating accurate information for client KPI packs and internal business reporting.
  • Maintain a high level of customer/ client focus.

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    Job Details

    Location
    Telford, England, United Kingdom
    Job Type
    Full-time
    Category
    Information and Record Clerks
    Posted Date
    January 28, 2026
    Deadline
    March 09, 2026