Job Description


Are you passionate about providing exceptional customer service and making a difference in people's lives? Our client, a global leader in health testing and wellness services, is seeking a dedicated Customer Service Agent to join their team. This role is pivotal in ensuring a seamless and supportive experience for patients through webchat interactions.
  • Salary: £20,000 - £25,000 per annum
  • Additional £5,000 yearly bonus
  • 28 days holiday

    • The Role:
    As a Customer Service Agent, you will:
  • Engage with customers via webchat to sell health and wellness tests.
  • Address customer needs, answer questions, and offer tailored solutions.
  • Maintain accurate records and verify data.
  • Handle first-line complaints and gather feedback for service improvement.
  • Stay updated on healthcare developments and company updates.
  • Contribute to team and company projects as needed.

    • The Cand...

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