Customer services officer

Mission

As a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.

Main Responsibilities

• Sales Performance
  Lead individual sales and achieve performance target and KPI
• Client Management
  Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
• Store Operations
  Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input
• Store Management
  Support in maintain the inventory accuracy by properly receive display and store merchandise according to company guidelines

Profile

• 2-5 years' experience in Fashion / Luxury Sale
• Bachelor's Degree or equivalent is preferred
• Manages own image standards...