Job Description

A public service organization in the Philippines is seeking a Customer Services Operations Lead for a 2-3 months contract. The role is pivotal in ensuring smooth access to information and quality support across channels. Responsibilities include managing operations, driving improvements, and fostering a high-performing team culture. Candidates must have experience in leading customer service within the public sector, operational improvements, and contact center management. This full-time role requires 36 hours a week with at least 4 days on-site. Applications close on 3rd Feb 2026.
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