Job Description

The Customer Service Representative role is fundamental to supporting our growing and varied customer base. You need to be committed to being a highly customer-focused team worker, who can demonstrate flexibility when required, be motivated and willing to take on new initiatives. You will also be a self-starter and have excellent communication skills.

Some of the responsibilities include:

  • Preparing detailed cost estimates, invoices and sales orders

  • Reviewing information on estimates and invoices with Customer Service Managers.

  • Completing costing analysis and calculate profit margins.

  • Providing assistance and support to Manager of Customer Service and Customer Service Managers.

  • Preparing and reviewing complex engine information with Customer Service Managers

  • Coordinating all customer support activities in relation to piece part sales, exchanges, and component repairs

  • Answe...

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