Job Description
We're looking for a Customer Service Representative to join our support team at REP Fitness. Reporting to the UK Customer Service Manager, you'll play a pivotal role in supporting the Customer Service Desk for REP Fitness UK. You'll be the frontline ambassador for our brand, providing exceptional service to our customers through phone, chat, and email, and on occasion face to face when visiting our onsite Showroom.
You'll be responsible for fielding a broad range of product questions, troubleshooting issues, and ensuring that our customers have a positive, seamless experience. In this role you're a utility player, embodying your versatility, adaptability, & shared passion for fitness while helping our customers throughout their home gym journey. .
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