Job Description

Customer Service Specialist
Location: Manila, Philippines
Department: Client Operations Support (COPS)

Are you passionate about delivering exceptional client experiences? Do you thrive in a fast‑paced environment where attention to detail and proactive communication make all the difference? If so, we want YOU on our team!

About the Role

As a Customer Services Specialist , you’ll be the primary point of contact for our clients, ensuring their needs are met with precision and care. You’ll manage case‑related concerns, oversee service delivery, and maintain compliance with client‑specific standards and SLAs. Your role is critical in building trust and driving client satisfaction.

Why Join Us?

  • Be part of a dynamic, collaborative team that values client success.
  • Enjoy a normal office environment with flexible working hours.
  • Opportunit...

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