Customer Services Support Operator – Oslo

Overview

Dovre Group is a trusted global provider of high-value project management services. We have over 30 years of experience as a global provider of project professionals and engineers for large investment projects within our Project Personnel business area. As a leading provider of services to operating and engineering companies, we are committed to provide our clients with the best possible service. All our candidates go through an extensive selection process supported by ISO 9001. To secure the best match for a project, we take time to get to know the person behind the CV.

Location

Oslo

Duration

–

Function

• Første kontaktpunkt for kunder, besvarer telefoner og e-poster.
• Vurdere kundens behov og forventninger
• Behandle og videresende kundens henvendelser til relevante avdelinger.
• Håndtering av serviceordrer og opprettelse av saker
• Prioritere, balansere arbeidsbelastni...