Job Description
Bayer es una compañía global con competencias centradas en los campos de las ciencias de la vida de la salud y la agricultura. Sus productos y servicios están diseñados para beneficiar a las personas y mejorar su calidad de vida. En Bayer tienes la oportunidad de ser parte de una cultura en la que valoramos la pasión de nuestros colaboradores por innovar y darles el poder de cambiar.
Customer Solutions And Experience Manager
Your Tasks & Responsibilities:
Convert the customer experience components to divisional, functional, operational tactics, and customer experience improvement.
Continuously monitor customer experience and interactions across O2C product and service offerings in close alignment with Business Divisions.
Connect and engage with key customers to have insights, understand their models and expectations to provide feedback to our operations.
Lead the customer service excellence program to be a reference in the HealthCare Sector and identified as prefe...
Customer Solutions And Experience Manager
Your Tasks & Responsibilities:
Convert the customer experience components to divisional, functional, operational tactics, and customer experience improvement.
Continuously monitor customer experience and interactions across O2C product and service offerings in close alignment with Business Divisions.
Connect and engage with key customers to have insights, understand their models and expectations to provide feedback to our operations.
Lead the customer service excellence program to be a reference in the HealthCare Sector and identified as prefe...
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