Job Description

What you’ll be doing

  • Collaborate with customers to understand their technical requirements and translate them into clear, detailed solution designs using established design methodologies.

  • Lead the technical direction of projects, ensuring optimal solution design that meets customer needs and aligns with best practices.

  • Oversee review and validation processes for new developments and existing products, ensuring seamless integration and considering the broader impact on the product roadmap.

  • Drive continuous improvement in design and delivery capabilities for end-to-end technical solutions.

  • Manage customer solution design engagements, including creating statements of work and coordinating any third-party deliverables.

  • Build strong, trusted relationships with senior stakeholders by providing expert service design guidance and influencing strategic decisions.

  • Resolve complex solution and service challenges, l...
  • Apply for this Position

    Ready to join BT Group? Click the button below to submit your application.

    Submit Application