Job Description

What You'll Do

:




  • As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly




  • Develop technical relationships with customers to build a deep understanding of their team, infrastructure, plans, and problems they are encountering




  • Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement




  • Investigate and recommend improvements to customers implementation and utilization of Fastly’s technology stack




  • Look for opportunities to introduce new Fastly products that compliment the customer’s needs




  • Partner internally to create customer strategies and assist in support request...

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