Customer Solutions Engineering Manager

Ema is building the agentic AI operating system for enterprises. We help some of the world’s largest organizations transform deeply manual, brittle business processes into reliable, measurable, production-grade automated systems using AI agents, integrations, and human-in-the-loop UX. At Ema, success means real workflows running in production, used daily by business teams, with measurable outcomes.

We’re founded by leaders from Google, Coinbase, and Okta, backed by top-tier investors, and scaling rapidly. As we grow, we’re building a team of engineers who don’t just ship code — they own outcomes.

Customer Value Engineering is Ema’s forward-deployed, production-focused engineering group. CVE engineers sit at the intersection of Applied AI systems, real customer business processes and enterprise-grade reliability, security, and integrations.

This is a high-leverage leade...