Customer Solutions Specialist 9:30 AM – 6 PM ET

Job Description

Job Summary

Please take the opportunity to fill out the following questionnaire to assist us in assessing your application. Please note that filling out this questionnaire is not an application for the role:

Customer Solutions Questionnaire

Shift: 9: AM – 6 PM ET or local time zone equivalent, Monday through Friday, weekends as needed

-Day Training Period: 9 AM – 5: PM ET or local time zone equivalent, Monday through Friday

The Customer Solutions Specialist position is an action-oriented role where critical thinking is required to assist customers by utilizing multiple software tools to navigate customer accounts, research questions, solve problems, and communicate effective solutions.

Culture is important to us; we stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country eve...