Customer Specialist

Job Title: International Banking Voice Process (AML/KYC)

Company: Teleperformance

Location: Malad, Mumbai (On-site)

Salary: Up to ₹7.0 LPA (Depending on experience & interview performance)

Shift: Rotational Shifts (24/7 environment; 5-day work week)

Job Summary

We are looking for a highly skilled professional with a strong background in Banking Operations to join our International Voice Process. The ideal candidate will possess deep domain knowledge in Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols.

In this role, you will interact with global clients, ensuring all banking relationships and transactions comply with international regulatory standards while providing a seamless customer experience.

Key Responsibilities

• Customer Verification: Conduct inbound/outbound voice interactions with international clients to perform identity ver...