Job Description

  • Plays a critical role in developing and managing relationships with small & medium size customers from ABD book of business.
  • Build and nurture strong relationships with executives and decision-makers in these large accounts. Expand business relationships beyond IT and Procurement into the C-Suite. You will need to map target org at departmental level to succeed in this role.
  • Drive revenue growth by identifying upsell and cross-sell opportunities. You would be responsible for driving incremental ARR (Annual Recurring Revenue) from the allocated customers for the various Digital Media solutions.
  • Customer Success Account Manager s primary goal will be to understand Customer s business needs / pain points on document workflows & creative content creation, offer solutions, and foster long-term partnerships that drive business growth.
  • Identify growth opportunities and revenue potential within the accounts.
  • Research customer contracts and purcha...

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