Customer Success Advisor

Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.
Your responsibilities and impact as a Customer Success Advisor will be:
Helping customers with any questions and problems:

• Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail, or social media
• Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience
• Being in contact with other departments and redirecting related cases and issues to responsible departments
• Ensuring and participating in the success of your department.

Skills, qualifications, and interests you need to...