Customer Success Advocate (Remote, Philippines)

Customer Success Advocate (Remote, Philippines)

Department: Customer Success

Employment Type: Full Time

Location: Remote

Description

We're focused on having the best customer experience in the betting and gaming space. We aren’t willing to accept being marginally better.

As we continue on our mission, we’re looking for a talented Customer Success Advocate to join the team to help build the best entertainment brand in the world.

The Role

The standard job title for a position like this is Customer Support Specialist. But at Rivalry, we call this position a Customer Success Advocate. Why an advocate? Because our Customer Success team advocates for our users.

As a Customer Success Advocate, you’ll be expected to have a great understanding of all things iGaming, and ideally you have some crypto knowledge or interest in the crypto space, too.

PLEASE NOTE: This r...