Customer Success Analyst

EasyHub is a tech-driven company, transforming property management with innovative IoT solutions. We simplify life for property managers, guests, and residents through smart automation, making properties more efficient and easier to manage.

We’re looking for someone who is highly organized, proactive, and willing to learn. If you’re excited about joining a fast-paced team and growing your skills, this role is for you!

Role Overview

Daily Coordination & Scheduling

Organize daily device installation schedules and ensure everything runs smoothly.

Communicate with internal teams and customers to align on schedules and updates.

Customer Support

Be the first point of contact for property managers to report guest issues.

Use the EasyHub Platform to assist clients with resolving issues related to access control, thermostats, energy monitoring, sensors, and more by analyzing logs ...