Job Description
Customer Success Architect
Location: Mexico City (Hybrid)
About the Role
We are looking for a Success Architect to lead strategic client value realization for our top enterprise customers across North America and globally. As the senior-most post-sales advisor, you will partner with C-level stakeholders to design and deliver solutions that drive retention, growth, and long-term success.
Success Architects play a pivotal role in supporting our client's most critical customers. You will provide expert guidance on solution design, scalability, and best practices, while proactively identifying risks and recommending improvements to maintain technical health. Your insights will empower customers to plan, develop, and evolve their implementations—aligning technology with business goals.
What You’ll Do
- Drive Gross Reven...
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