Job Description
In this role, you will be instrumental in driving client success and satisfaction with our products and services. As a Customer Success Associate, you will collaborate closely with clients, address their needs, and support our mission of delivering valuable labor market insights worldwide. This role is onsite and based out of our Moscow, ID office.Serve as the main point of contact for assigned clients, building strong, trusted relationships Partner cross-functionally with sales, support, and product teams to deliver a seamless client experience Onboard new clients and guide them through product features, setup, and best practices Proactively engage clients to address challenges and identify opportunities for growth Monitor account activity, analyze data, and provide actionable insights and recommendations Lead training sessions and webinars to drive adoption and product understanding
Major Responsibilities:
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