Customer Success Associate

Gigamon’s Customer Success Team is responsible for ensuring we provide the highest quality customer experience wherever and whenever our customers need us. The Customer Success Associate is a part of that team and is a key player in helping our customers achieve their objectives.
You will walk the path with our customers on their journey to learn, adopt, and maximize their Gigamon technology investment. You are their voice and advocate. Partnering with our Sales, Channel Partners, Professional Services, and Success Managers during all phases of the customers subscription lifecycle, you will ultimately help guide customers to the successful attainment of their desired business outcomes. You will help them achieve value recognition and identify customer growth opportunities in-line with their objectives and needs.
What you’ll do:
- Influence the customer lifecycle by executing on predefined enablement and nurturing activities, advocating internally for the customer, and incorpor...