Customer Success Associate

Customer Success Associate

Location: Dubai UAE

Role summary

As a key member of our regional team you will be responsible for managing and expanding existing client relationships across the financial services sector. Acting as a strategic business partner you’ll focus on client retention, upselling and cross‑selling Payoneer’s suite of solutions. This role requires a consultative approach, a deep understanding of our products and partner networks and the ability to identify new opportunities based on client needs and market trends.

What you’ll do

• Manage existing client relationships with a consultative and strategic approach to drive retention, upsell and cross‑sell opportunities.
• Develop a strong understanding of Payoneer’s services and partner network to address client needs and drive value.
• Consistently aim to exceed strategic and financial performance targets.
• Act as the voice of the customer int...