Job Description
Job Title: Customer Success Associate (CSA) Company: NNIIT Location: Hyderabad (Onsite) Employment Type: Full-Time Joining: Immediate Shift Timing: 11:30 AM – 9:00 PM Weekly Off: Sunday (Fixed) Compensation: ₹2 – 3 LPA
About Company
NNIIT is a growing education and training organization focused on providing high-quality learning solutions and career-oriented programs to students across India. We are committed to delivering excellent student experiences and measurable learning outcomes.
Role Overview
NNIIT is looking for a highly motivated and customer-centric Customer Success Associate who can manage student and parent relationships, ensure satisfaction, and drive retention. This role plays a key part in delivering a smooth and positive learning experience.
Key Responsibilities
• Act as the primary point of contact for students and parents
• Handle queries, follow-ups, and escalations via calls, WhatsApp, and email
• Onboard new students and explain courses, pro...
About Company
NNIIT is a growing education and training organization focused on providing high-quality learning solutions and career-oriented programs to students across India. We are committed to delivering excellent student experiences and measurable learning outcomes.
Role Overview
NNIIT is looking for a highly motivated and customer-centric Customer Success Associate who can manage student and parent relationships, ensure satisfaction, and drive retention. This role plays a key part in delivering a smooth and positive learning experience.
Key Responsibilities
• Act as the primary point of contact for students and parents
• Handle queries, follow-ups, and escalations via calls, WhatsApp, and email
• Onboard new students and explain courses, pro...
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