Customer Success Associate

Company Overview

Sundew is a leading digital transformation firm with an 18-year legacy of excellence. As we continue to grow, we are looking for a dynamic Client Success & Relationship Associate to manage client interactions ensuring successful adoption of Sundew’s digital solutions while contributing to new business acquisition.

Roles & Responsibilities

Client Acquisition & Relationship Building:

• Act as the initial point of contact for prospective clients through calls, emails, and digital channels and partners.
• Identify and qualify potential leads through research, networking, and outreach.
• Understand client business requirements and position Sundew’s services effectively.
• Fix significant number of client meetings per month with senior stakeholders for new client acquisition.
• Ensure prospects are well-informed and engaged before stakeholder...