Customer Success Associate

Besty AI is the leading AI-native operating system for the $1T+ short‑term‑rental and hotel industry. We’re a venture-backed seed stage startup backed by Ridge Ventures, Grand Ventures, and Bungalow Capital.

We’ve raised over $4M from the heads of the Stanford & Berkeley AI labs and investors behind Discord, Fastly, HuggingFace, Covariant, and Replicate.

Besty was founded by a property manager who scaled from 0 to 30 listings in under 10 months, an AI scientist from Yale, and an all-star team of software engineers obsessed with shipping a product loved by hundreds of paying hosts. We’re proud to serve 10,000+ properties worldwide with practical AI applications to make their daily lives easier.

This is a fully in-person role at our office in Toronto.

Position Overview

Reporting to the Head of Customer Success, the Customer Success Associate will be responsible for owning customer relationships post-sale and ensuring customers realize value quic...