Customer Success

About Us
At Billor, short for Bill of Rights, we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and enjoy more time with their families.

About the role
If you are passionate about Customer Success and want to make a difference in the lives of our drivers and customers, helping them grow and succeed, join our team

As a Customer Success, you will be responsible for managing a portfolio of drivers, analyzing their performance and supporting them proactively to increase retention and lifetime value. You will collaborate with cross-functional teams and act strategically to drive growth and ensure satisfaction.

Responsibilities

• Manage a portfolio of drivers, ensuri...