Customer Success

Do work that matters.

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.

Our core values drive us in our important mission of keeping people safe:

• We're humans not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

AlertMedia is looking for a customer-focused Customer Success (Onboarding) Specialist who will take immediate ownership of our SMB customer relationships as they begin their AlertMedia customer journey. The Customer (Onboarding) Specialist serves as a product expert and project manager throughout a scaled experience. As part of AlertM...